Shipping policy
Shipping Policy — Amuu Store
At Amuu Store, we aim to process and deliver your orders as quickly and safely as possible.
1. Order Processing
-
Orders are usually processed within 1–2 business days after confirmation.
-
Orders may take longer during weekends, public holidays, or promotional periods.
-
Once your order is dispatched, you may receive delivery or tracking information where available.
2. Delivery Time
Estimated delivery times may vary depending on your location and courier service. Most orders are delivered within 2–5 business days after dispatch.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation. Any free-delivery promotion will be subject to the terms of that specific offer.
4. Cash on Delivery
Cash on Delivery (COD) may be available for eligible orders and locations. Payment must be made to the courier when your order is delivered.
5. Delivery Delays
Delivery may occasionally be delayed due to weather, courier issues, public holidays, incorrect address information, or other circumstances beyond our control.
6. Incorrect Delivery Information
Customers are responsible for providing a correct name, phone number, and complete delivery address. Delays or additional charges caused by incorrect information may be the customer's responsibility.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact Amuu Store Customer Support as soon as possible and provide your order number along with photos/videos of the issue.
8. Contact Us
For questions about shipping or your order, please contact Amuu Store Customer Support.
Last Updated: September 2026